Please read this document before using Lanren Shortline. Pay particular attention to terms about your rights, responsibilities, data and investment risks.
Scope
This policy applies when you use the Lanren website, mobile applications, APIs, and related services. Independent third-party services are governed by their own privacy policies.
Information we collect
We collect only information needed to provide and protect the service:
- Account information: phone number, email, display name, encrypted or hashed credentials, and information you choose to provide.
- Usage information: page visits, feature actions, searches, saved stocks, subscription preferences, AI usage, and necessary operation logs.
- Device and log information: device type, browser, operating system, IP address, timestamps, errors, and security records.
- Transaction information: plan, order identifier, payment status, and transaction time. Payment providers process sensitive payment credentials.
- Authorized third-party information: necessary information supplied when you choose third-party sign-in or another authorized integration.
How we use information
We use information to create and maintain accounts, provide stock analysis and alerts, process memberships, respond to support requests, protect the service, troubleshoot problems, and improve the product.
We do not send your name, phone number, or email directly to website analytics services as an analytics identifier.
Retention and security
We retain personal information only as long as needed for its purpose or as required by law. We use access controls, protected transmission, credential hashing, and security logs, but no online service can guarantee absolute security.
Your choices and rights
You can review or update account information in the product and contact us through Feedback to request access, correction, export, deletion, withdrawal of consent, or account closure. We may need to verify account ownership.
Some transaction, security, or legal records may need to be retained, and we will explain any applicable limitation.
Children
The service is primarily intended for adults. Minors should use it with consent and guidance from a guardian. Contact us if you believe a child provided personal information without appropriate consent.
Updates and contact
We may update this policy as the product or legal requirements change and will provide appropriate notice of material changes. For questions or complaints, contact us through Feedback.